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Shipping Policy

Roots to Redemption LLP accepts orders 24 hours a day, every day of the week. Orders are processed in the order they are received and expedited shipping orders, such as Priority and Express shipping, are elevated in priority to meet the delivery deadline.

 

All orders are shipped from New Jersey, USA.

 

Roots to Redemption LLP ships to all 50 U.S. states and international (see list of countries below) and follows the standard methods available by USPS.

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Roots to Redemption LLP ships via Standard First Class domestically and First Class International world wide. Orders are usually processed and shipped within 12 - 24 hours. Time of delivery varies depending on destination but domestically orders usually arrive within 3 days of being shipped and internationally between 3 - 10 days of being shipped depending on destination country.

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The day an order ships does not count as a day in transit. Orders placed from Friday to Sunday will be processed the following Monday and shipped. USPS does not pick up or deliver on weekends.

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While customs refusals are rare, Roots to Redemption LLP makes no claims to be aware of specific requirements of the many national and local customs departments worldwide, and we cannot be held accountable should a customs department refuse to allow your order into your chosen destination country. For a list of countries that hasve accepted CBD shipments please reference the list below. 

 

Customers are responsible for understanding any and all import policies, for paying their country's import customs duties, and for understanding the unique postal regulations of the country to which they are requesting delivery. In the rare case that your package is refused by a customs department, Roots to Redemption LLP will refund your credit card for undamaged products after they have been returned to us. Roots to Redemption LLP is not responsible for associated return shipping and handling charges.

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COUNTRIES THAT HAVE ACCEPTED CBD PRODUCT SHIPMENTS

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Austria
Australia
Belgium
Bulgaria
Canada
China
Croatia
Cyprus
Czech Republic
Denmark 
England 
Estonia 
Finland 
France 
Georgia 
Germany 
Greece 
Guam 
Hong Kong 
Hungary 
Iceland 
India 
Ireland

Italy 
Latvia 
Lithuania 
Luxembourg 
Malta 
Netherlands 
Netherlands Antilles 
Northern Ireland 
Norway 
Poland 
Puerto Rico 
Romania 
Russia 
Scotland 
Slovak Republic 
Slovenia 
South Africa 
Sweden 
Switzerland 
U.S. Virgin Islands 
Wales

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